Terms of service

Timepiece Sterls Australia – Terms of Service
Last Updated: 11th April 2026
These Terms of Service (“Terms”) govern your access to and use of the website operated by Timepiece Sterls Australia (“we”, “us”, or “our”), located at https://www.timepiecesterls.com/ (the “Website”), including any content, features, products, or services offered through it.
By accessing or using the Website, you agree to be bound by these Terms. If you do not agree, you must not use the Website.
1. About Us
Timepiece Sterls Australia is a Sydney-based business specialising in the sale and trade of luxury watches and collectibles. Our address is Level 16, 175 Pitt Street, Sydney NSW 2000, Australia. We hold NSW Secondhand Dealers Licence No. 2PS29617. In-person viewings are available by appointment only.
2. Acceptance of Terms
Your continued use of the Website constitutes acceptance of these Terms, as amended from time to time. We may update these Terms at any time by posting the revised version on the Website. Changes are effective immediately upon posting. We recommend you review these Terms periodically. Your continued use after changes constitutes acceptance of the updated Terms.
3. Use of the Website
We grant you a limited, non-exclusive, non-transferable, revocable licence to access and use the Website for personal, non-commercial purposes, subject to these Terms.
You must:
•  Be at least 18 years old or have parental/guardian consent.
•  Provide accurate and complete information when making enquiries or purchases.
•  Comply with all applicable laws.
You must not:
•  Use the Website for any unlawful purpose or in a way that violates these Terms.
•  Copy, reproduce, modify, distribute, or commercially exploit any content without our prior written consent.
•  Introduce viruses, malware, or engage in any activity that interferes with the Website’s operation.
•  Attempt to gain unauthorised access to any part of the Website.
4. Products and Purchases
All products listed on the Website (including luxury watches and collectibles) are subject to availability. We reserve the right to modify, discontinue, or remove any product listing at any time without notice.
Pricing and Payment: Prices are in Australian Dollars (AUD) and include GST where applicable. We reserve the right to correct any pricing errors. Payment must be made in full at the time of purchase using the methods specified on the Website.
Second-Hand/Pre-Owned Items: Many of our items are pre-owned. Descriptions, conditions, and authenticity claims are provided to the best of our knowledge, but you acknowledge that minor variations may exist. We recommend independent verification where possible.
Orders: Placing an order constitutes an offer to purchase. We may accept or reject any order at our discretion. A contract is formed only when we confirm acceptance (e.g., by sending a confirmation email or dispatching the item).
5. Shipping, Delivery, and Risk
Shipping details, costs, and estimated delivery times are provided at checkout or on product pages. Risk in the goods passes to you upon delivery to the nominated address (or collection, if applicable).
Title in the goods remains with us until full payment is received.
6. Returns, Refunds, and Consumer Guarantees
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.
Our voluntary return policy (if any) is in addition to your rights under the ACL and is detailed on our [Returns Policy page – link if available] or available upon request.
For second-hand items, the scope of consumer guarantees may be affected by the age and prior use of the goods.
To the extent permitted by law, we are not liable for indirect or consequential losses.
7. Intellectual Property
All content on the Website, including text, images, logos, product descriptions, and designs, is owned by us or our licensors and protected by copyright, trademark, and other intellectual property laws.
You may not use, reproduce, or distribute any content without our express written permission, except as necessary to view the Website for personal use.
8. Third-Party Links and Content
The Website may contain links to third-party sites or services (e.g., payment gateways, Chrono24 listings, or social media). We are not responsible for the content, accuracy, or practices of those sites. Your use of third-party services is at your own risk.
9. Limitation of Liability and Disclaimers
To the maximum extent permitted by law (including the Australian Consumer Law), we exclude all liability for any loss, damage, or injury arising from your use of the Website, including but not limited to:
•  Errors or inaccuracies in product descriptions or pricing.
•  Interruptions, delays, or failures in the Website’s availability.
•  Any loss related to purchases or transactions.
The Website and its content are provided “as is” without warranties of any kind, except those non-excludable under the ACL.
Nothing in these Terms excludes, restricts, or modifies any consumer guarantee or right you have under the Australian Consumer Law or other applicable laws.
10. Indemnity
You agree to indemnify us against any loss, liability, or expense (including legal costs) arising from your breach of these Terms or your use of the Website.
11. Privacy
Your privacy is important to us. Our collection and handling of personal information is governed by our Privacy Policy [insert link], which forms part of these Terms.
12. Termination
We may suspend or terminate your access to the Website at any time, without notice, if we reasonably believe you have breached these Terms.
13. Governing Law
These Terms are governed by the laws of New South Wales, Australia. You submit to the non-exclusive jurisdiction of the courts of New South Wales.
14. General
•  If any part of these Terms is invalid or unenforceable, the remaining parts remain in full force.
•  These Terms constitute the entire agreement between you and us regarding the Website.
•  Our failure to enforce any right does not constitute a waiver.
•  We may assign our rights under these Terms without your consent.
Contact Us
If you have any questions about these Terms, please contact us at:
Email: [email protected]
Phone: 0424 063 995
Address: Level 16, 175 Pitt Street, Sydney NSW 2000, Australia
By using our Website, you acknowledge that you have read, understood, and agree to these Terms.